Terms of service
Welcome to Lorawish! These Terms of Use ("Terms") govern your use of the Lorawish website ("Website") and all related services ("Services"). By accessing or using our Website and Services, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully. If you do not agree with any part of these Terms, you must not use our Website or Services.
1. Acceptance and Eligibility
1.1 Acceptance of Terms
By using our Website, you represent that you have read, understood, and agree to be bound by these Terms.
1.2 Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to make a purchase or register an account on Lorawish. By using the Website, you confirm you meet these requirements.
2. General Conditions of Sale
2.1 Accuracy of Information
We strive to ensure all information on the Website (including product descriptions, pricing, and availability) is accurate. However, we do not guarantee that the information is error-free, complete, or current. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
2.2 Product Availability and Quantity Limits
All products are subject to availability. We reserve the right to limit the quantities of any products that we offer or to discontinue any product at any time.
2.3 Order Acceptance
Your order is an offer to purchase our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or problems identified by our fraud avoidance measures.
3. Pricing and Payments
3.1 Pricing
All prices are listed in AED (United Arab Emirates Dirham) but may be converted and displayed in other currencies for your convenience. Final payment processing will be based on the AED price. Prices are subject to change without notice and do not include applicable taxes or shipping fees, which will be added at checkout.
3.2 Payment
We accept all major types of payment methods, including major credit cards (Visa, MasterCard, Amex) and popular digital wallets. By providing your payment information, you authorize us to charge your order, including all applicable taxes and shipping fees, to that payment method.
4. Shipping, Delivery, and Risk
4.1 Shipping
We will ship products to the address you provide during checkout. Shipping times are estimates and not guaranteed.
4.2 Risk of Loss
The risk of loss and title for all items purchased from Lorawish pass to you upon our delivery to the shipping carrier.
5. Returns and Refunds
Our Returns and Refunds Policy, available at Refund policy, is incorporated into these Terms. By making a purchase, you agree to that policy, including:
- The 30-day return window for most items.
- The requirement that all returns must be sent back to our country of origin.
- The strict rule that cancellations or changes are impossible after an order has shipped.
6. Intellectual Property
The content, features, and functionality of the Website, including all text, graphics, logos, images, and software, are the exclusive property of Lorawish and its licensors. They are protected by international copyright, trademark, and other intellectual property laws. You may not use, reproduce, or exploit any content without our express written permission.
7. User-Generated Content
7.1 Responsibility for Content
You may submit reviews, comments, or other content ("User Content") on the Website. You are solely responsible for your User Content and agree not to submit anything that is illegal, obscene, threatening, defamatory, or infringes on any third party's intellectual property rights.
7.2 License Grant
By submitting User Content directly to the Website, you grant Lorawish a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media for any purpose.
7.3 Social Media Content
By tagging Lorawish, using our brand hashtags (e.g., #Lorawish), or otherwise mentioning our brand in social media posts, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display your post and its content on our Website and social media channels for promotional and marketing purposes.
8. Disclaimer of Warranties
The Website and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that the Website will be uninterrupted, secure, or error-free.
9. Limitation of Liability
In no event shall Lorawish, its directors, employees, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; or (iii) unauthorized access, use, or alteration of your transmissions or content.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction, e.g., the United Arab Emirates], without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.